My resume 🥄

UX Researcher and Marketing Specialist

• Launched community.freetaxusa.com, growing to 9.5K members, 2.4K posts, and 100+ articles.

• Designed survey that tripled responses from the target demographic.

• Launched social media presence on Instagram, TikTok, and Pinterest for FreeTaxUSA. Led and executed all content creation. @freetaxusa

• Independently ran and created all influencer campaigns, generating 2M organic views. Created momentum for 20M organic posts.

• Trained product team regularly on design principles and user insights.

• Presented user feedback trends and reviews to C-suite executives.

Marketing Manager

• Managed multiple Instagram and Facebook accounts including content creation, scheduling posts, community engagement. @thirstdrinks

• Responded, tracked, and organized all feedback given through any social media platform and communicate this to the necessary channels.

• Conducted updates and managed all responses to Google and Yelp reviews and repair negative experiences.

• Maintained relationships and funding for all influencer partnerships. 

International Social Media Specialist and Trainer

• Managed the remote instruction of leaders internationally (Philippines, South Korea.)

• Launched social media operations for new regions.

• Instructed volunteers with no marketing background on topics including Meta Business Suite, content creation, organization structure, tracking and increasing engagement.

• Trained groups of up to 500 people, including creating curriculums, providing feedback, and communicating in more than one language.